Here is a list of questions we get asked often.
1Do I need to vacuum before the crew arrives?
That is not necessary – we will vacuum with our commercial, HEPA-filtered vacuum when we arrive. Vacuuming is part of our standard service and we will vacuum every job before we start.
2How long will it take to clean my carpets?
On average, it will take approximately 20 minutes per room. This time can vary greatly depending on the amount of furniture to be moved, how soiled the carpet is, and any necessary spot removal treatments.
3Will you move my furniture?
Sure! We can move most furniture for you – we ask for you to remove small or fragile items from the floor or tables, but other than that we will move your couches, tables, chairs, etc for you when we arrive. There are some exceptions such as bookcases, TVs, large beds, entertainment centers, china cabinets and similar items. Any furniture we move we will also put back in place for you as well – we will place plastic tabs or styrofoam blocks under the legs so you do not get any damage from the damp carpet. There is no charge for moving furniture.